Warranty and Limitation of Liability

Visit KeystoneFabrics.com to register your product(s) and activate your warranty.  The warranty applies only to the original owner and only when product is purchased from an authorized seller.  Proof of purchase is required for all warranty claims:


Warranty covers manufacturing defects as follows:

– PVC Shades: fabric for five (5) years, hardware and rechargeable motors for two (2) years, plug-in motors for five (5) years

– HDPE Shades: fabric for five (5) years, hardware for one (1) year


Shades/hardware will be repaired or replaced solely at the manufacturer’s option. Damage due to improper use is not covered by the warranty (e.g. leaving shade down in high winds, flame exposure, etc.).  Damage due to improper installation is not covered by the warranty (e.g. installing on unstable surfaces, using shorter screws than those provided by the manufacturer, etc).  Fading of fabric or hardware as a result of UV exposure is not covered by the warranty.  Any alterations made to your shade are not covered by the warranty (e.g. cutting your fabric, making changes to the hardware, etc.)


This limited warranty is in lieu of all other warranties, express or implied, including all other obligations or liabilities on Seller’s part.  Seller neither assumes nor authorizes any person to assume for Seller, any other liability in connection with the sale of the product.  In no event shall Seller be liable for any direct, indirect, punitive, special, incidental, consequential, or exemplary damages arising out of use of Seller’s product(s).  The parties intend the foregoing exclusion of liability as an independent agreement apart from the sole and exclusive remedies herein.


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We assume no responsibility for the claims, actions or inactions of independent sales representatives and distributors.